Privacy Policy
Effective Date: September 4, 2025
At FREEZONE (https://freezone.com.bd/), your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or shop on our website.
Information We Collect
We may collect the following information from you:
- Personal Information: Name, email address, phone number, billing or shipping address, payment details.
- Non-Personal Information: Browser type, IP address, pages visited, time spent on our site, and device information.
- Cookies and Tracking: We use cookies and similar technologies to improve your experience, analyze website traffic, and provide personalized content.
How We Use Your Information
We use the collected information for several reasons, including:
- Processing orders, payments, and shipping.
- Providing customer support and responding to inquiries.
- Sending updates, promotional offers, and newsletters only if you agree.
- Improving our website, services, and user experience.
- Preventing fraud and keeping our website secure.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in the following cases:
- Service Providers: With trusted third-party service providers who help with order fulfillment, payment processing, or marketing.
- Legal Compliance: When required by law or to protect the rights, safety, or property of FREEZONE or others.
- Business Transfers: If there is a merger, acquisition, or sale of assets, your information may be part of the business assets transferred.
Data Security
We take appropriate technical and organizational steps to protect your personal information from unauthorized access, changes, disclosure, or destruction.
Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of receiving marketing communications.
- Withdraw consent to data collection at any time.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
Children’s Privacy
Our services are not aimed at children under 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally. The latest version will always be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Email: freezoneheadoffice@gmail.com
Phone: +88 01318-047595